How We're Doing

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On a quarterly basis we ask those who use our services, what they think about the service they receive from Transform Community Development's Housing Support teams i.e. Brewery Lane & Housing Support Team. We ask those who use our services to rate us (1-5) in five questions, as well as asking for comments:

  1. Do you feel safe within your accommodation?
  2. Do you find the staff team/key worker approachable?
  3. Do you feel supported by staff/key worker?
  4. Do you fell listened to and valued by staff/key worker?
  5. Do you feel you are are able to achieve your goals in your support plan?

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